External Hosting

This website is hosted by an external service provider (host). Personal data collected on this website is stored on the servers of the host. This may include, in particular, IP addresses, contact inquiries, meta- and communication data, contract data, contact details, names, website accesses, and other data generated via a website.
The use of the host is carried out for the purpose of fulfilling contracts with our potential and existing customers (Art. 6 para. 1 lit. b DSGVO) and in the interest of ensuring secure, fast, and efficient delivery of our online offerings through a professional provider (Art. 6 para. 1 lit. f DSGVO).

Our host will process your data only to the extent necessary to fulfill its service obligations and follow our instructions regarding this data.

3. General Information and Mandatory Information

Data Protection

The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.
When you use this website, various personal data is collected. Personal data is data that can be used to personally identify you. This privacy policy explains which data we collect and how we use it. It also explains how and for what purpose this happens.

We would like to point out that data transmission over the internet (e.g., when communicating via email) can have security gaps. A complete protection of data against access by third parties is not possible.

Note on the Responsible Party

The responsible party for data processing on this website is:
MIS Mobile Intensivpflege Schöneberg GmbH & Co. KG
Fuggerstraße 31
10777 Berlin
Phone: +49 (0) 30 – 21 23 20 88
Email: info@mis-intensivpflege.de

The responsible party is the natural or legal person who alone or jointly with others determines the purposes and means of processing personal data (e.g., names, email addresses, etc.).

Revocation of Your Consent to Data Processing

Many data processing operations are only possible with your explicit consent. You can revoke your consent at any time. A simple notification by email to us is sufficient for this. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

Right to Object to Data Collection in Specific Cases, as well as to Direct Advertising (Art. 21 DSGVO)

IF THE DATA PROCESSING IS BASED ON ART. 6 PARA. 1 LIT. E OR F DSGVO, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA AT ANY TIME FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. YOU CAN FIND THE LEGAL BASIS FOR A PARTICULAR PROCESSING IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR AFFECTED PERSONAL DATA UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS, OR THE PROCESSING IS NECESSARY FOR THE ESTABLISHMENT, EXERCISE OR DEFENSE OF LEGAL CLAIMS (OBJECTION UNDER ART. 21 PARA. 1 DSGVO).

IF YOUR PERSONAL DATA IS PROCESSED FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA FOR SUCH MARKETING; THIS ALSO APPLIES TO PROFILING TO THE EXTENT THAT IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL NO LONGER BE USED FOR DIRECT MARKETING PURPOSES (OBJECTION UNDER ART. 21 PARA. 2 DSGVO).

Right to File a Complaint with the Competent Supervisory Authority

In case of violations of the GDPR, data subjects have the right to file a complaint with a supervisory authority, particularly in the EU member state of their habitual residence, workplace, or where the alleged violation took place. The right to complain exists without prejudice to any other administrative or judicial remedy.

Right to Data Portability

You have the right to request that we provide you with the data we process based on your consent or to fulfill a contract in a commonly used, machine-readable format. If you request the direct transfer of the data to another responsible party, this will only be done to the extent technically feasible.

SSL or TLS Encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries you send to us as the site operator. You can recognize an encrypted connection by the „http://“ changing to „https://“ in the browser’s address bar and by the padlock symbol in your browser bar.

When the SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Right to Information, Deletion, and Correction

You have the right to request information about your stored personal data at any time, free of charge, regarding its origin, recipient, and purpose of processing, and, if applicable, the right to have this data corrected or deleted. For this, and for any other questions related to personal data, you can contact us at any time using the contact details provided in the imprint.

Right to Restrict Processing

You have the right to request the restriction of the processing of your personal data. You can contact us at any time at the address provided in the imprint. The right to restrict processing exists in the following cases:

• If you dispute the accuracy of your personal data stored with us, we usually need time to verify this. During the verification period, you have the right to request the restriction of the processing of your personal data.

• If the processing of your personal data is unlawful, you can request the restriction of data processing instead of deletion.

• If we no longer need your personal data, but you need it for the establishment, exercise, or defense of legal claims, you have the right to request the restriction of data processing instead of deletion.

• If you have lodged an objection under Art. 21 Para. 1 DSGVO, an assessment must be made between your interests and ours. As long as it has not been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.

When processing of your personal data is restricted, these data—apart from their storage—may only be processed with your consent, for the establishment, exercise, or defense of legal claims, or for the protection of the rights of another natural or legal person, or for reasons of important public interest of the European Union or a member state.

Objection to Advertising Emails

The use of contact data published as part of the legal notice for sending unsolicited advertising and informational materials is hereby objected to. The operators of the site expressly reserve the right to take legal action in the event of unsolicited sending of advertising information, such as spam emails.

4. Data Collection on This Website

Cookies

The website uses so-called cookies. Cookies do not cause harm to your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, effective, and secure. Cookies are small text files that are stored on your computer and saved by your browser.
Most of the cookies we use are „session cookies.“ They are automatically deleted at the end of your visit. Other cookies remain stored on your device until you delete them. These cookies allow us to recognize your browser on your next visit.
You can set your browser to inform you when cookies are being set and allow cookies only in individual cases, exclude the acceptance of cookies for specific cases or generally, and activate the automatic deletion of cookies when closing the browser. If cookies are disabled, the functionality of this website may be limited.
Cookies that are necessary for the electronic communication process or to provide certain features you desire (e.g., shopping cart function) are stored based on Art. 6 Para. 1 lit. f GDPR. The website operator has a legitimate interest in storing cookies to ensure the technically error-free and optimized provision of its services. If consent has been requested (e.g., consent to store cookies), the processing will only be based on Art. 6 Para. 1 lit. a GDPR; consent can be revoked at any time.

Other cookies (e.g., cookies for analyzing your browsing behavior) will be treated separately in this privacy policy.


Server Log Files

The provider of the pages collects and stores automatically information in so-called server log files, which your browser automatically transmits to us. These are:

• Browser type and browser version

• Operating system used

• Referrer URL

• Hostname of the accessing computer

• Time of the server request

• IP address

This data is not merged with other data sources.

The collection of this data is based on Art. 6 Para. 1 lit. f GDPR. The website operator has a legitimate interest in the technically error-free display and optimization of its website, for which the server log files must be collected.


Contact Form

If you send us inquiries via contact form, the information you provide in the form, including the contact details you provide, will be stored by us for the purpose of processing the inquiry and for the case of follow-up questions. We will not share this data without your consent.
The processing of this data is based on Art. 6 Para. 1 lit. b GDPR if your inquiry is related to the fulfillment of a contract or is necessary for pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective handling of inquiries directed to us (Art. 6 Para. 1 lit. f GDPR) or on your consent (Art. 6 Para. 1 lit. a GDPR), if such consent has been obtained.

The data you enter in the contact form will remain with us until you request its deletion, revoke your consent for storage, or the purpose for storing the data no longer applies (e.g., after completing your inquiry). Mandatory legal provisions – in particular retention periods – remain unaffected.


Inquiry via Email, Phone, or Fax

If you contact us via email, phone, or fax, your inquiry, including all personal data resulting from it (name, inquiry), will be stored and processed by us for the purpose of processing your request. We will not share this data without your consent.
The processing of this data is based on Art. 6 Para. 1 lit. b GDPR if your inquiry is related to the fulfillment of a contract or is necessary for pre-contractual measures. In all other cases, the processing is based on your consent (Art. 6 Para. 1 lit. a GDPR) and/or on our legitimate interests (Art. 6 Para. 1 lit. f GDPR), as we have a legitimate interest in the effective handling of inquiries directed to us.

The data you send to us via contact inquiries will remain with us until you request its deletion, revoke your consent for storage, or the purpose for storing the data no longer applies (e.g., after completing your request). Mandatory legal provisions – in particular legal retention periods – remain unaffected.


Registration with Facebook Connect

Instead of direct registration on this website, you can register with Facebook Connect. The provider of this service is Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland.
If you choose to register with Facebook Connect and click the „Login with Facebook“ / „Connect with Facebook“ button, you will automatically be redirected to Facebook’s platform. There you can log in with your user data. This links your Facebook profile with this website or our services. Through this link, we gain access to the data you have stored on Facebook. This includes:

• Facebook name

• Facebook profile and cover photo

• Facebook cover photo

• Email address stored on Facebook

• Facebook ID

• Facebook friend lists

• Facebook Likes („Like“ markings)

• Birthday

• Gender

• Country

• Language

This data is used to set up, provide, and personalize your account. Registration via Facebook Connect and the related data processing activities are based on your consent (Art. 6 Para. 1 lit. a GDPR). You can revoke this consent at any time with effect for the future.

Further information can be found in Facebook’s terms of use and privacy policy. These can be found at:
https://de-de.facebook.com/about/privacy/ and
https://de-de.facebook.com/legal/terms/


Processing of Data (Customer and Contract Data)

We collect, process, and use personal data only as far as necessary to establish, design, or modify the legal relationship (master data). This is based on Art. 6 Para. 1 lit. b GDPR, which allows the processing of data to fulfill a contract or pre-contractual measures. We collect, process, and use personal data related to the use of this website (usage data) only to the extent necessary to enable the user to use the service or for billing purposes.
The collected customer data will be deleted after the completion of the order or termination of the business relationship. Legal retention periods remain unaffected.


5. Analytics Tools and Advertising

Google Analytics

This website uses features of the web analytics service Google Analytics. The provider is Google Ireland Limited („Google“), Gordon House, Barrow Street, Dublin 4, Ireland.
Google Analytics uses so-called „cookies.“ These are text files that are stored on your computer and allow an analysis of your website usage. The information generated by the cookie regarding your use of this website is usually transferred to a Google server in the USA and stored there.

The storage of Google Analytics cookies and the use of this analytics tool is based on Art. 6 Para. 1 lit. f GDPR. The website operator has a legitimate interest in analyzing user behavior to optimize both its web offerings and advertising. If explicit consent was obtained (e.g., consent to store cookies), the processing is carried out solely based on Art. 6 Para. 1 lit. a GDPR; consent can be revoked at any time.


IP Anonymization

We have activated the IP anonymization feature on this website. This means that your IP address will be truncated by Google within European Union member states or in other countries that are parties to the Agreement on the European Economic Area before being sent to the USA. Only in exceptional cases will the full IP address be sent to a Google server in the USA and truncated there. On behalf of the operator of this website, Google will use this information to evaluate your website usage, compile reports on website activities, and provide further services related to website and internet usage to the website operator. The IP address transmitted by your browser within the scope of Google Analytics will not be merged with other Google data.


Browser Plugin

You can prevent the storage of cookies by adjusting the settings on your browser software; however, we inform you that you may not be able to fully use all features of this website in that case. Additionally, you can prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) by Google, and the processing of this data by Google, by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.


Opt-Out for Data Collection

You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set, which prevents the collection of your data during future visits to this website: Disable Google Analytics.

For more information on how Google Analytics handles user data, please refer to Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=de.


Contract Data Processing

We have signed a data processing agreement with Google and fully implement the strict requirements of the German data protection authorities when using Google Analytics.


Demographic Features in Google Analytics

This website uses the „demographic features“ of Google Analytics. This allows reports to be generated that include information about the age, gender, and interests of the website visitors. This data comes from Google’s interest-based advertising and visitor data from third parties. This data cannot be attributed to a specific person. You can disable this feature at any time through the ad settings in your Google account or prevent the collection of your data by Google Analytics as described in the „Opt-Out for Data Collection“ section.


Data Retention

Data stored by Google at the user and event level, which is linked with cookies, user IDs (e.g., User ID), or advertising IDs (e.g., DoubleClick cookies, Android advertising ID), will be anonymized or deleted after 14 months. For more details, please refer to the following link: https://support.google.com/analytics/answer/7667196?hl=de.


1&1 Web Analytics

This website uses the analysis services of 1&1 Webanalytics. The provider is 1&1 Internet SE, Elgendorfer Straße 57, D – 56410 Montabaur. As part of the analyses with 1&1, various visitor data such as page views, duration of website visits, bounce rates, sources of visitors (i.e., the page the visitor came from), visitor locations, and technical data (browser and operating system versions) can be analyzed. For this purpose, 1&1 specifically stores the following data:

• Referrer (previously visited website)

• Requested website or file

• Browser type and browser version

• Operating system used

• Device type used

• Access time

• IP address in anonymized form (used only to determine the location of access)

The data collection is fully anonymized according to 1&1, so it cannot be traced back to specific individuals. Cookies are not stored by 1&1 Webanalytics.
The storage and analysis of the data is based on Art. 6 Para. 1 lit. f GDPR. The website operator has a legitimate interest in the statistical analysis of user behavior to optimize both its web offerings and its advertising. If explicit consent was obtained (e.g., consent to store cookies), the processing is carried out solely based on Art. 6 Para. 1 lit. a GDPR; consent can be revoked at any time.

Further information on data collection and processing by 1&1 Webanalytics can be found in the following links:

• https://hosting.1und1.de/hilfe/online-marketing/

• https://hosting.1und1.de/hilfe/datenschutz/datenverarbeitung-von-webseitenbesuchern-ihres-company-name-produktes/webanalytics/

• https://hosting.1und1.de/terms-gtc/terms-privacy